What's included in your stay — and what costs extra
Your nightly room rate covers the accommodation, free Wi‑Fi, free self parking, a complimentary beach shuttle, and a nightly resort fee that includes pool towels, the fitness center, and shuffleboard. Food, spa treatments, specialty dining (including 21 Main and North Beach Pizza Co.), some activities and any incidentals (security deposit or optional damage waiver) cost extra.
In this guide
What the room rate includes
Standard stays include the rented room or condo (examples: Flat One Bedroom Luxury Villa, Cantor Two Bedroom House, 1019 Palmetto Oceanfront Four Bedroom Luxury Condo) and free Wi‑Fi throughout the property.
The nightly resort fee is separate from the base rate and covers common‑area amenities such as pool towels, access to the fitness center (Pilates reformers and modern equipment) and shuffleboard.
- Free Wi‑Fi throughout the resort
- Free self/public parking (no reservation required)
- Complimentary beach shuttle
- Access to fitness center included via resort fee
- Pool towels provided via resort fee
| Included item | Notes |
|---|---|
| Room or condo | Rate covers the unit you booked (various room types available) |
| Wi‑Fi | Free across property |
| Self parking | Free, on‑site, no reservation |
Dining and food: what's extra
The resort is not an all‑inclusive property; meals and drinks are pay‑as‑you‑go. On‑site restaurants include 21 Main (steakhouse and raw bar), Seaside Cafe (breakfast/lunch), North Beach Pizza Co., and the Pool Side Bar & Grill.
Many dining outlets accept reservations (21 Main recommends reservations and has a dress code). Poolside bar service and specialty menus are charged to your room or paid directly at the venue.
- 21 Main — steakhouse/opening hours and reservations recommended
- Seaside Cafe — breakfast and lunch (hours listed from 7:00 a.m.; lunch service varies)
- North Beach Pizza Co. — brick oven pizza with delivery/online ordering
- Pool Side Bar & Grill — swim‑up cocktails (adults only at swim‑up bar)
| Venue | Typical charge method |
|---|---|
| 21 Main (steakhouse) | A la carte; reservations recommended |
| Seaside Cafe | A la carte, breakfast/lunch service |
| North Beach Pizza Co. | A la carte; delivery and online ordering available |
Pools, beach shuttle and water features
The property’s room/resort offerings include access to multiple pools and water features, but the resort fee only covers pool towels and common‑area access — some pool amenities are age‑restricted. One outdoor pool (the swim‑up bar pool) is designated adults‑only.
Water features listed in official materials include six outdoor pools, two outdoor kiddie pools, four outdoor hot tubs, an indoor pool, an indoor lazy river and indoor hot tub. Pool hours vary by source, so confirm current hours at check‑in or with the concierge.
- Adults‑only pool houses the swim‑up bar
- Children welcome at other pools and kiddie pools
- Complimentary beach shuttle runs for guests
| Feature | Included? |
|---|---|
| Outdoor pools (multiple) | Access included; pool towels through resort fee |
| Indoor pool and lazy river | Access included |
| Swim‑up bar | Drinks/food are paid separately; adults‑only pool |
Spa, fitness and wellness — what's included and what costs extra
Access to the fitness center (including Pilates reformers) is included via the resort fee. Trainers and specialized fitness services are available and may carry separate charges.
Cinzia Spa is on‑site and provides treatments (massages, facials, body wraps, HydraFacial, cryotherapy, Himalayan Salt Therapy and more); spa services require reservations and are charged separately from room rates and resort fees.
- Fitness center access included in resort fee
- Spa treatments at Cinzia Spa are paid services and require advance reservations
- Spa age rules: children 12 and under limited to nail services/facials with adult; 13–17 have restricted policies
| Service | Included? |
|---|---|
| Fitness center | Included via resort fee |
| Spa treatments (Cinzia Spa) | Extra — reservations required |
| Personal training / specialized fitness | Likely charged separately |
Payments, deposits and optional waivers
The resort accepts major credit cards and debit cards; the property no longer accepts cash at check‑in per current guidance. A credit card authorization hold is required at check‑in in place of a cash deposit.
Guests paying by credit card can opt to purchase a non‑refundable 'Worry Free Vacation' fee (amount specified on booking pages) instead of the standard security deposit hold. Taxes and local fees are applied on top of nightly rates and resort fees.
- Valid photo ID and the card used for booking required at check‑in
- Credit card authorization hold (security deposit) is standard; optional non‑refundable waiver available
- Cash is no longer accepted at check‑in per current property notes
| Item | How handled |
|---|---|
| Security deposit | Credit card hold required at check‑in; optional paid waiver available |
| Taxes & local fees | Added to reservation totals (see booking confirmation) |
| Cash payments | Not accepted at check‑in under current policy |
Housekeeping, accessibility and extra services
Housekeeping is available on request rather than automatically included for every stay; ask the front desk or your booking agent for details or to schedule refresh service.
The property is commonly listed as not wheelchair accessible in some public records and upper floors may be reachable only by stairs — confirm accessibility needs in advance with the resort.
- Housekeeping: available on request
- Accessibility: some listings indicate limited wheelchair accessibility; confirm before arrival
- Front desk: staffed 24 hours for requests and questions
| Service | Included / Extra |
|---|---|
| Housekeeping | On request (not automatically included) |
| 24‑hour front desk | Included |
| Accessibility accommodations | Confirm with resort in advance |
Weddings, meetings and event services
Event venues (examples: North Beach Courtyard Venue, BLU Venue, 21 Main private dining) are offered but event catering, room rental fees and wedding packages are charged separately from room rates and resort fees.
Meeting and banquet facilities can accommodate groups from small private dining to gatherings of several hundred; in‑house catering and audiovisual support are available for an extra charge.
- North Beach Courtyard Venue and BLU Venue available for ceremonies and receptions
- 21 Main offers private dining rooms and banquet services (reservations and fees apply)
- Meeting space and catering are extra and priced per event
| Venue | Capacity / Note |
|---|---|
| North Beach Courtyard Venue | Outdoor option; listed capacity up to 300 guests |
| BLU Venue (rooftop lounge) | Smaller reception space; rooftop setting |
| 21 Main Private Dining | Private Dining Room for 20–33 guests (additional banquet space available) |
